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That should open the Dropbox app sign in pop-up to link your computer to your Dropbox account. I hope this helps! Please let us know if you have any other questions!If the apps doesn’t open after the installation, simply go to the hidden apps section of the Taskbar and select it. Your account will take a few moments to reindex the files and sync any pending changes. Please note that deleting the metadata folder will not delete the files in your Dropbox folder.ĥ) Download and install the newest version of Dropbox by visiting the following website:Ħ) When Dropbox has finished installing, please apply any Selective Sync settings you may have had prior to the reinstall. If you cannot find a Dropbox folder inside %LOCALAPPDATA%, please go to %APPDATA% instead, and delete the Dropbox folder there.Delete the folder "Dropbox" from the results.Type %LOCALAPPDATA% into the address bar (include the % percent signs).Open a Windows File Explorer (not Internet Explorer).Click on the gear icon in the Notifications panel, and select "Quit Dropbox".Ģ) Uninstall Dropbox by following the steps outlined in our Help Center article:ģ) When the uninstall finishes, please reboot your computer to ensure that it is complete.

Note: Please be sure to take note or take a screenshot of any Selective Sync settings you may have applied prior to re-installing in case you need to re-apply these settings upon re-install and then proceed with the following steps: Please save and quit all programs accessing files in the Dropbox folder, and then follow these instructions: To ensure that the software is working correctly, could you try doing a complete reinstall to try to fix the problem? This will not affect or remove the files in your Dropbox folder. Dropbox is currently compatible with the new Windows 10, so if in this particular case is not working for you, it could be for a different reason and not for an OS support.